gf77 Privacy Policy
Your personal information is very important to us — here is a detailed description of how gf77 collects, stores, and protects your data.
Introduction and Scope
1 About This Policy
gf77 (referred to hereinafter as "we", "us", or "the platform") is an online casino and betting service provider. This Privacy Policy describes how personal information of users of the gf77 website (https://gf77.lat) is collected, why it is collected, how it is used, and under what circumstances it may be shared with third parties.
By using our website to create an account, make a deposit, or use any service, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
2 Scope of Application
This policy applies to:
- Users registered on the gf77 website
- Visitors browsing the website
- Individuals who contact our customer support team
- Anyone accessing the platform from any device (mobile, tablet, or desktop)
What Information We Collect
3 Information You Provide Directly
Information you voluntarily provide when creating an account or using our services:
- Full name and date of birth
- Email address
- Residential address
- Identity document details (national ID or passport)
- Payment method details (bKash, Nagad, Rocket, Upay numbers)
- Messages and attachments sent to customer support
4 Automatically Collected Information
The following information may be collected automatically when you use our website:
- IP address and device identifier information
- Browser type and operating system
- Page visit history and session duration
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity
- Login times and records of failed attempts
5 Cookie Policy
The gf77 website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential Cookies: Necessary for the basic operation of the website.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand website usage patterns, which helps improve our services.
- Security Cookies: Used to prevent fraud and ensure security.
You can control or disable cookies through your browser settings. However, disabling cookies may limit some services.
Purpose of Data Use
6 How Collected Information Is Used
We use your information for the following legitimate purposes:
- Account Management: To create, verify, and manage your account.
- Identity Verification (KYC): To meet legal obligations and prevent access by minors.
- Financial Transactions: To process deposits, withdrawals, and bonus payments.
- Customer Support: To respond to your questions, complaints, and requests.
- Security and Fraud Prevention: To detect and prevent suspicious activity.
- Responsible Gaming: To identify excessive gaming behavior and provide necessary support.
- Service Improvement: To analyze user experience and improve the platform.
- Legal Compliance: To comply with applicable laws and regulations.
7 Marketing Communications
With your consent, we may send you promotional offers, bonus updates, and service-related information by email. You can stop these communications at any time by contacting us directly or by using the unsubscribe option in any email.
Information Sharing with Third Parties
8 Data Disclosure Policy
gf77 does not sell your personal information to any third party and does not rent it out for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Necessary information may be shared with payment gateways such as bKash, Nagad, Rocket, and Upay to complete financial transactions.
- Technology Partners: With trusted technology providers to operate the platform, ensure hosting and security.
- Legal Authorities: In response to valid legal orders, court directives, or requests from regulatory bodies.
- Fraud Prevention: With relevant agencies to prevent financial crime and money laundering.
- Business Transfer: In the event of a merger or acquisition — in such cases you will be notified in advance.
In the above cases, third parties are provided only the minimum information necessary for their specific work. They are also contractually bound to uphold our privacy standards.
Data Protection Measures
9 Technical Safeguards
We use the following technologies to keep your information secure:
- SSL (Secure Sockets Layer) encryption — on all data transfers
- Encrypted database storage
- Two-Factor Authentication system
- Regular security audits and penetration testing
- Firewall and intrusion detection systems
- Automated suspicious transaction monitoring
10 Organisational Safeguards
Alongside technology, our organisational measures include:
- Only authorised staff will have access to personal information
- Regular privacy and security training for staff
- Data access log retention and review
- Clear data management policies and procedures
- Strict confidentiality agreements with third parties
However, no method on the internet is 100% secure — while we ensure the highest level of protection, a complete guarantee of security cannot be given.
Data Retention and Your Rights
11 Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations. Generally:
- While the account is active — information is retained throughout the entire period
- After the account is closed — may be retained for a specific period as required by law
- Records of financial transactions — for the period prescribed under applicable law
- Marketing communication data — until you withdraw your consent
12 Your Data Rights
You have the following rights regarding your personal information:
- Access: The right to know and view what information we hold about you.
- Correction: The right to request correction of any inaccuracies in your information.
- Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Restrict Processing: The right to request that use of your information be limited in certain cases.
- Withdraw Consent: The right to withdraw consent given for marketing communications at any time.
- Lodge a Complaint: The right to lodge a complaint about how your information is handled.
To exercise any of the above rights, contact us at [email protected].
Special Provisions and Other Guidelines
13 Protection of Minors
gf77 strictly does not provide services to anyone under the age of 21. We do not intentionally collect any information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the account will be closed.
For ages 21+ — services are for adults only.
14 Third-Party Links
The gf77 platform may sometimes reference third-party services. We are not responsible for the privacy policies of these third parties. It is recommended that you read their own privacy policies before using their services.
15 Policy Changes
gf77 reserves the right to amend this privacy policy at any time. In the event of significant changes, we will publish a notice on the website and/or notify you at your registered email. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
The date this policy was last effective is noted at the top of the page. If you wish to review a previous version, please contact our customer support.
Privacy Contact
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us.
gf77 is always committed to protecting your information. To learn more about responsible gaming, visit our Responsible Gaming page.